DesignPlayground

FAQs

Why wouldn't I just hire a full-time designer?

Good question! For starters, the annual cost of a full-time designer in Canada now exceeds $60,000, plus benefits (and good luck finding one available). Aside from that, you may not always have enough work to keep them busy at all times, so you're stuck paying for time you aren't able to utilize.

With the monthly plan, you can pause and resume your subscription as often as you need to ensure you're only paying your designer when you have work available for them.

Is there a limit to how many requests I can have?

Once subscribed, you're able to add as many design requests to your queue as you'd like, and they will be delivered one by one.

How fast will I receive my designs?

On average, most requests are completed in just three days or less. However, more complex requests can take longer.

How do I request designs?

Design Playground offers a ton of flexibility in how you request designs using our request system. Some common ways clients request designs is directly via our request system, sharing Google docs or wireframes, or even recording a brief Loom video (for those who prefer not to write their briefs out). Basically, if it can be linked to or shared in our request system, it's fair game.

What if I don't like the design?

No worries! We'll continue to revise the design until you're 100% satisfied.

Is there any design work you don't cover?

Absolutely. Design Playground does not cover the following design work: 3D modeling, animated graphics (GIFS, etc.), document design (medical forms, etc.), complex packaging, and extensive print design (magazines, books, etc.).

What if I only have a single request?

That's fine. You can pause your subscription when finished and return when you have additional design needs. There's no need to let the remainder of your subscription go to waste.

How does the pause feature work?

We understand you may not have enough design work to fill up entire month. Perhaps you only have one or two design requests at the moment. That's where pausing your subscription comes in handy.

Billing cycles are based on monthly period. Let's say you sign up and use the service for 21 days, and then decide to pause your subscription. This means that the billing cycle will be paused and you'll have roughly 10 days of service remaining to be used anytime in the future.

Are there any terms or contracts?

No. There are no terms or contracts. We operate on month-to-month subscriptions, and you can start and stop anytime.

Where are your designers located?

All of our designers are full-time in-house senior designers in Canada. Our designers work remotely across the country and are available in all North American time zones.

We don't use freelancers or contractors.

Is it really unlimted?

Yes, it is unlimited, which means there are no limits to the number of requests or revisions. However, remember that we are still human, and it takes time to complete each request.

So, if you do happen to put in 10 requests today, it doesn't necessarily mean that we will be able to complete them all right away.

But it does, however, mean that we will complete all of them in a timely manner, and there will be no fluctuation in cost.

How am I billed?

We bill monthly via credit card at the beginning of each period.

Do you work with agencies or offer white-label services?

We do partner with agencies but don't typically work with freelancers. We primarily work directly with end-user brands and agencies that intend to use our services on a consistent basis.

Who can use Design Playground?

Our customers include – but are certainly not limited to:

Solo entrepreneurs
In-house marketing teams
Coaches and consultants
Online marketers
Creative agencies
Social media brands
Fortune 1000 companies
Software startups
Physical therapy practices
Gym and fitness studios
Authors
PR firms
Lifestyle brands
and many – many more companies!

If you can reasonably explain what you need in an email (and it’s within our Scope of Work) then you’ll be good to go!

Because creativity is so personalized to you and your needs, there’s really no way we can “know” if you’ll be a good fit for our service without giving us a try. Some customers have great success with Design Playground where another customer in a similar industry will not.

Where collaboration and creativity meet

Design as you want it just arrived!

Membership Benefits

Design request board

Fast delivery

Fixed monthly rate

Senior-level quality

Flexible and scalable

Unique and all yours

Wondering what are some of the other benefits?

Cost efficiency

Predictable Expenses

Access to Diverse Expertise

Focus on Your Business

Recent Work

Apps, websites, logos, & more.

Websites

Landing Pages

Digital Ads

Social Media Graphics

Mobile Apps

Blog Graphics

Business Cards

Infographics

Packaging

The details you're looking for

Standard

$2,995/mo

Pro

$4,995/mo

Webflow development

FAQs

See if Design Playground is right for you. (It totally is.)